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Clarity for complex change

Time for change. Change for good.

Helping organisations explain change in ways people understand and act on.

84% Employee engagement through the WestConnex workforce merger
660% Rise in policy-document downloads at the Banking Association
15+ Years across banking, infrastructure, government and climate tech
1/20 XPRIZE Water Scarcity semifinalist, from 674 teams in 86 countries

What I do

Make the change make sense.

When an organisation is changing, internal, external and stakeholder communication cannot run as separate tracks. People need one clear story: what is changing, why it matters, and what happens next.

Inside the organisation
Internal & change
  • Transformation & change programs
  • Executive, leadership & town-hall comms
  • Intranets, web & digital products
  • Employee engagement & adoption
Out in the world
External & strategic
  • Brand, voice & narrative
  • Media & public affairs
  • Investor & thought leadership
  • Climate, ocean & technical translation

Why it matters

Good work fails when people cannot follow it.

The strategy can be sound, the technology can work and the policy can be right. It still has to make sense to people outside the room.

Banking · Infrastructure · Government · Climate & ocean tech

Recognition

XPRIZE Water Scarcity
Semifinalist · 1 of 20 from 674 teams
Earthshot Prize
Nominee · two categories, 2025
KPMG Nature Positive
Winner · Judges’ Prize & People’s Choice

Recognition earned by Blue Carbon, the ocean-tech startup where communications, brand and technical translation were built from the ground up.

How I learned to read a room

Before the boardroom.

For two decades I researched and interviewed filmmakers, actors and public figures live, in front of audiences of up to 2,000. No deck to hide behind, no second take. You prepare hard, you listen properly, and you change course when the room tells you something different. That is still the job.

Popcorn Taxi title card - watch the films, meet their makers
Watch the films. Meet their makers.
Quentin Tarantino at Popcorn Taxi with Oscar Hillerstrom
Quentin Tarantino
Karl Urban talking Judge Dredd with Oscar Hillerstrom at Popcorn Taxi
Karl Urban — Judge Dredd
John Cleese sharing a laugh with Oscar Hillerstrom at Popcorn Taxi
John Cleese
Oscar Hillerstrom with Karen Allen of Raiders of the Lost Ark at Popcorn Taxi
Karen Allen — Raiders of the Lost Ark
Michelle Fairley, Catelyn Stark of Game of Thrones, at Popcorn Taxi with Oscar Hillerstrom
Michelle Fairley — Game of Thrones
Oscar Hillerstrom interviewing Tom Keneally on Schindler's List at Popcorn Taxi
Tom Keneally — Schindler’s List
Richard Armitage laughing on stage with Oscar Hillerstrom at Popcorn Taxi
Richard Armitage — The Hobbit
Eddie Izzard live with Oscar Hillerstrom at Popcorn Taxi
Eddie Izzard
Geena Davis at Popcorn Taxi with Oscar Hillerstrom
Geena Davis
Oscar Hillerstrom with Ben Mendelsohn and Andrew Dominik at Popcorn Taxi
Ben Mendelsohn & Andrew Dominik
Tim Minchin at Popcorn Taxi with Oscar Hillerstrom
Tim Minchin
Karen Allen at Popcorn Taxi with Oscar Hillerstrom
Karen Allen on punching Harrison Ford
A full house at the Orpheum Cremorne for John Cleese with Oscar Hillerstrom at Popcorn Taxi
A full house — the Orpheum, Cremorne
Oscar Hillerstrom with Richard Armitage of The Hobbit, live on stage at Popcorn Taxi
Richard Armitage, live on stage
Oscar Hillerstrom in conversation with Michelle Fairley of Game of Thrones at Popcorn Taxi
Michelle Fairley, live
John Cleese in conversation with Oscar Hillerstrom at Popcorn Taxi
John Cleese, in conversation
Richard Armitage taking audience questions at Popcorn Taxi
Richard Armitage takes questions
The Mad Max Interceptor at the Popcorn Taxi full-cast screening
Mad Max — the Interceptor

What stayed with me

The lesson was not celebrity. It was that the best conversations are prepared long before they begin.

Simple yet compelling copy that draws you instinctively towards clear points of difference. Effective, engaging and refreshingly authentic.
Iain Gibson Managing Director, DIA Brands ANZ

Common questions

The things people ask first.

Are you taking on new work?

Yes. I take on senior contract, project and advisory work in Sydney, hybrid or remotely.

How do you work?

Senior contract, defined project, or advisory alongside executives. More on that here.

Internal or external comms?

Both — and they work best when they are designed together. How each works.

Do you do brand and tone of voice?

Yes — positioning, voice, identity and brand discipline, especially when the organisation is changing. More here.

Next

Tell me what needs to change.

Start a conversation